Lucia Cintra Photography » Pittsburgh Wedding Photographer Lucia Cintra specializes in a mix of fun, candid and creative photography for brides who wants beautiful and timeless images.

FAQ

On this page, you’ll find a list of frequently asked questions and answers that I go over the most with my clients at any given time. I hope you find it helpful and if by any chance, your question isn’t covered, please don’t hesitate to let me know and I’d be happy to answer it for you.

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 ~ Weddings ~

What is your favorite part of a wedding?

I don’t have a favorite part of a wedding, what I love about them are all the emotional moments happening throughout the day. I still find myself thinking about how lucky I am for having found the wonderful man I’ve been married to for almost 15 years and it only gets better with time. To see my clients experiencing this joy of starting their lives together, brings tears to my eyes almost every time.

I guess I could say that to witness their love for each other and to hear stories or advice from older couples who have been together forever (whenever there is an ‘Anniversary Dance’), seriously makes me emotional as well. Not to mention the love I see from a bride’s mother when she tenderly helps her daughter get ready for the day, the love in her dad’s eyes who’s overcome with emotion giving his daughter away… happy tears, joy, laughter among best friends who have been there through thick and thin… it’s such a special and unique moment in someone’s life and something that I feel so very honored and privileged to capture!

Where are you located and do you travel?

I am located in Pittsburgh and yes, I love to travel!

Do you work with a second photographer or an assistant?

If you choose to have a second shooter, I do work with three different second photographers on a regular basis. These individuals who I’ve know for years are just as skilled and experienced with shooting weddings and so much fun to be around! I have very high standards when it comes to the quality of work I deliver my clients and I do trust my second shooters to capture your moments with the same passion and style as my own. For collections that do not include a second photographer, I do bring an assistant with me to help throughout the day.

What if you can’t make it to our wedding?

That has never happened before, knock on wood, but in the incident that I’m unable to photograph your wedding, I will help you find a photographer with a similar style to cover your day. I’m friends with some amazing local photographers who I can reach out to in case it’s needed.

Will you stay later than scheduled if the wedding is running behind?

Absolutely. I do have an overtime rate and it will go into effect only with your approval to continue coverage. I will invoice you for the extra time for myself and a second photographer/assistant after the wedding.

Do we need to feed you at the reception?

It will certainly be nice if you would do so. It doesn’t have to be the same as your guests and most venues have a special vendor meal available. It will ensure that me and my team stay energized and don’t pass out from starvation since we will be spending most of the day with you. I’d prefer that we get fed the same time as you so we can be ready to cover the next event immediately following dinner.

Can our family and friends take pictures?

They certainly can, as long as there aren’t too many people trying to do so at the same time, as I’d prefer all eyes to be on me. I don’t allow them to follow us for the bridal session following the ceremony, since this is a more private moment and I prefer that there are no distractions so the best photos can be created.

We would love to go to this really cool place for pictures, but it’s really far away and we won’t have time on the wedding day. Will you be able to meet us at a different day to also get pictures at that location?

Yes, I do offer a Bridal Session that is discounted if purchased in addition to your wedding collection. It includes two hours of shooting and all the edited digital files. Travel fees may apply based on the location.

Do I need to look into getting a special permit for pictures at certain locations?

If you are not sure if a permit is needed for a certain location, it’s always best to check on it ahead of time than to be asked to leave and not be able to continue with the photo session. It is the client’s responsibility to obtain a permit and pay any fees associated with it.

What is an unplugged wedding?

An unplugged wedding is when you ask your family and guests to turn off their phones, ipads, cameras and other digital distractions during the ceremony or reception. This will allow your guests to be fully present at the moment and to remember it not from the photos they took, but from their own memories.

It will also allow me and my team the chance to capture the wedding as efficiently and perfectly as possible without perhapsy missing key shots caused my obtrusive guest photographers and their camera flashes, that might have stepped in front of us.

How do you keep organized on the actual wedding day?

A couple of months before your wedding, I will send you a questionnaire with questions about your wedding day timeline. I will also follow up with you around the same time to go over all these details and to make sure we plan and have enough time for your photography coverage. The questionnaire covers the getting ready part of your day, the ceremony, the list of family formals, the reception timeline and a host of other important key moments. Everything is accounted for so all you need to do on your wedding day is relax and have fun!

How much time will I need to have for pictures between the ceremony and reception?

Following the ceremony, most places will only allow us about 30 minutes for family formals. From there, if we could have an entire hour (or more) for your bridal photos, it would be perfect (that is not including driving time to the shooting location). That amount of time will allow us to fully take advantage of the surroundings for a variety of creative photos of the two of you alone and with your bridal party.

What is a First Look?

A First Look it’s when the bride and groom spend some time before the ceremony in a private moment where we get to capture the intimacy of you seeing each other for the first time on your wedding day.  If you are not a traditional bride and prefer not to have your groom see you for the first time walking down the aisle, the First Look might be something to consider. It’s also a great option for when you don’t have much time for the bridal portraits between the ceremony and reception or simply would like to spend that time enjoying the cocktail hour with your guests.

What is a Bridal Session?

A Bridal Session is a photo shoot where you will be getting dressed up in your wedding gown again, normally done after your wedding day for several reasons: It could be that you want to go to a specific far away location that wouldn’t fit in the timeline of your wedding day; perhaps the weather didn’t cooperate with the type of photos you wished to have or you simply want something different such as photos on a horse or a river or lake. This photo shoot is discounted if I have already photographed your wedding and includes 2 hours of shooting and all the edited digital files. Travel fees may apply based on location.

What happens if it rains?

I have photographed weddings in all kinds of weather and although rain is often not something desired for a wedding day, it can make for beautiful photographs if you are adventurous enough to go outside for a few minutes. If not, we can always take advantage of the venue’s surroundings or inside locations to also compose beautiful shots of the two of you. There are always different options to consider and the weather doesn’t limit the great photos I can give you.

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~ Photographs, Albums and Collections ~

How are our photos edited?

I’m very particular with the quality of my work and what I deliver to my clients. That being said, I will go over each individual file (including my second shooters’ images) and manually edit for clarity, exposure, color, etc…

 What are signature edits?

These are additional edits or photo manipulation applied to images at an additional fee on a personal request. It could be edits such as removing or adding a person or object to a particular image, enhancing the sky with special effects for a large print or canvas and a host of other options. Retouching fee is based on type of work needed and charged per image file.

Can I see or get all the files, including the unedited ones?

I choose the very best shots of each moment and I reserve the right to leave out any images that are unflattering or that may have distracting flaws. Please know that if there are several images of you having a special moment with someone, all those images will be delivered to you if they are not identical. I’m not trying to hit a particular number when culling the files or throwing away ‘good ones’, but those photos that have people blinking, someone walking right in front of my camera, flash not firing and unflattering ones will not be archived and therefore will not available.

Do you deliver the raw files?

The raw, unedited files aren’t available for viewing or purchase. This is like asking your baker for the ingredients used to make a cake, but not getting the beautiful cake itself. The images selected for editing and final delivery reflect my very high standards and everything else isn’t archived and therefore not available.

How long will it take to get our photos?

Wedding photos will be delivered within 6 – 8 weeks from the event date to your online gallery. I will post a sneak peek a couple of days after the wedding so you can enjoy some key moments even before you come back from your honeymoon.

Engagement photos will be ready for viewing 2 – 4 weeks from the photo shoot.

How many photos will I receive?

Because each wedding is unique, the final number of images delivered will depend on many things: hours of coverage, types of events happening throughout the day and number of guests, to name a few. My average for an 8 hour day with a second photographer is about 700, but that number may vary depending on the day itself.

Can we print the digital files?

Absolutely! All wedding galleries come with a print release for printing up to an 11×14 and recommendations of best places to print through. Prints will also be available to be ordered directly from your online gallery should you and/or your family and friends would be interested.

Do I get the copyrights of my photos?

You will have partial copyrights of the photos for personal use only (printing and sharing with family and friends) and I will be providing you with a written release for it.  I retain the copyright to the images and the right to use them for promotional purposes and competition, to name a few.

 How does my album get designed?

If you are ordering an album, I will ask you to select about 70 of your favorite photos from the gallery so I can start designing your album based on the album size you’ve chosen. Once it’s designed, you will receive a link to the online mock up for review and make any changes to it (up to three rounds of changes before a change fee is assessed). I give you a year to make your album selections before the book is subject to a fee due to increases in yearly production costs. Once you approve the final design, you will pick your cover color and style and the lab will start production on it.

What is an online wedding gallery that is included in the Collections?

An online gallery is where all your photos will be placed for viewing and sharing with your family and friends. A gallery can be setup to be private or password protected per your request. It is also an ordering platform where you and your family and friends can order prints and different products such as albums, canvases, metal wall art, Thank You cards and a host of other options. You will have access to easily download all the photos to your computer and also share your favorites on social media.

 

~ Style ~

How would you describe your style?

Natural and genuine and more of a photojournalistic style. I prefer to direct you during the bridal portraits other than posing to obtain more candid and natural reactions. As for the remaining of the day, I might casually pose you or ask you to do something at a certain place (like put on your gown and shoes by a window), but my coverage is very unobtrusive even when it comes to photographing details. The same applies to your family and friends and I will not make them pose as I prefer to capture candids of people smiling, laughing, and having fun.

Do you take posed family photos?

I do take posed family photos right after your ceremony. When we go over the timeline for the day, I will ask you for a list of people you’d like to be in your family formals and the more detailed your list is, the better. That way we can have everybody ready to jump in when it’s their turn for the photo groupings and be able to expedite the process, allowing more time for your own bridal portraits soon after.

I love Pinterest, can we provide you with a shot list of my favorite poses?

Although it might be helpful to know what you like for your photos, giving me a shot list to work from will deviate from what I can creatively capture for you on your wedding day. There might have been a certain moment or opportunity that would have made for a beautiful image, but it was lost by me having to work off a checklist or haven gotten repeated requests for posed photos.

Please know that I certainly don’t mind a few requests, but in order for me to give you the type of images consistent with what you see here on my website, it’s important that you trust my creative vision so I can deliver just that type of images that you fell in love with and that initially attracted you to my work.


~ Booking ~

How do we book you?

I would love to make sure that I’m the perfect match for you! I will often setup a complimentary consultation to learn a little bit about the two of you and your wedding plans, as well as go over the details of my Wedding Collections and photography coverage with you. If you decide you’d like to work with me, once you choose your Wedding Collection, a retainer is collected upon signing the contract and your wedding date will be fully confirmed.

When do we book you?

As soon as you decide you’d like to have me as your photographer as most of the time I do book well over a year in advance and I do book out every year. Having a great relationship with each and every one of my couples is very important to me, simply because it allows me to create a personalized experience for each one. For this reason, I only accept a limited number of weddings per year so that each couple receives the absolute best I have to offer.

Can you hold a date for me?

No, I do book clients on a first come, first serve basis and I am not able to hold a date without a signed contract and a wedding date retainer.

What is your pricing?

My Collections range between $2300 and $3900. It depends on what you are looking for when it comes to amount of coverage, second photographer, photo album, etc… All Collections include between 8 to 10 hours of coverage, your wedding digital images with personal copyright on an online gallery, a complimentary photography gift registry and a host of other options. Please contact me directly for the details of each Collection.

What is your payment schedule?

The retainer to hold your date is 35% of the total amount of your chosen Wedding Collection with the remaining balance being due 30 days before the wedding. Payment arrangements can also be set in place if you prefer to pay as you go, but final balance must be received in full 30 days before your wedding date.

Can we pay you part of the amount after the wedding?

Payment for any Wedding Collection must be received in full 30 days before your wedding as stated in your contract. Payment for overtime and items such as album upgrades and/or any prints and products beyond your wedding day will be due after the event.

Do you offer discounts for off season or non-Saturday weddings?

Discounts for off season and non-Saturday weddings are not available simply because I provide the same type of coverage and give you the same high quality images, as well as a great experience while working with me, at any given day. =)

If I need to cancel my wedding, is the retainer refundable?

The wedding retainer is non-refundable as stated in your contract. The retainer guarantees that I’ll hold the date for you and once that is received along with your signed contract, I do turn down any other couples for that particular date.


~ Engagements ~

Do you offer an engagement session?

A complimentary engagement session is included with my top collection, but it’s also available to be added to any package separately. It’s a fun way for us to get to know each other before the wedding and for me to learn a little bit more about you as a couple and how you interact and photograph together.

Where should we have our engagement session?

For locations, I would suggest a place that is special to the two of you or that reflects your style. A city would give you more of an urban and chic feel, while a beautiful park shows more of your casual and romantic side. If you are unsure, I can always make suggestions based on your personalities and type of look and feel you are looking for. The important thing is that we are able to capture you doing something fun that tells more about who you are as a couple.

How long will and engagement session be?

The photo shoot typically runs between 1 to 1.5 hours. An additional hour may be added for a fee if multiple locations or outfit changes are needed and I will help you coordinate and plan the details of your session.

When should we schedule the engagement session?

Most couples choose to shoot their engagement sessions around four to six months prior to the wedding date. Sometimes they pick a different season from the wedding so they have a different look and it also depends on what you’d like to do with the photos (Save the Dates, albums, etc). I have shot engagement sessions that were as far away as 14 months from the wedding date to as close as 2 months from their special day.

How shall we dress?

I would suggest that you wear comfortable clothing that reflects your individual style and personality and that it reflects the look you are going for. If you like dressing up, wear some fabulous shoes and pair them with a nice dress. If you like something more casual, a fitted top with jeans and some cute flats are a great option.  I would recommend sticking to no more than two outfits in order to maximize our time together and halfway through our session, we’ll take a break so you can change.

What does my engagement session include?

The engagement session fee includes the session itself, my time editing the files, 2 of your favorite images printed on an 8×12 size and a complimentary Reveal session where I will present all the images to you on a slideshow.

Are all image files included with the engagement session?

The digital files of the engagement photo shoot are not included and will be available for purchase individually or as a collection if desired. For a session that is up to 1.5 hours, an average of 50 images are presented and you will have the option to select 2 of your favorites for personal use.

I’m interested in an engagement album, is that available?

Yes, along with several other options that will be available at our Reveal session. You will have the chance to view and handle different types of engagement photo books, canvases, metal wall art, Save the Dates and a host of other options.


~ Business & Details ~

Are you a registered business and do you have insurance?

Yes, my business is registered as an LLC and I am a member of PPA (Professional Photographers of America). I also do have full insurance coverage.

Can you provide a certificate of insurance if requested by my venue?

Yes and if it’s something you need to provide your venue, please let me know ahead of time since sometimes my insurance company takes a couple of weeks to produce the document.

What kind of equipment do you use?

I shoot weddings with 2 full frame Nikon cameras and I bring a third as a back up. I also have several different lenses and extra speedlights, batteries and memory cards, just to name a few.

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